SHIPPING & RETURNS

About shipping charges
We ship via Japan Post EMS. International shipping charges depend on the weight and destination of shipments. Please check the following chart to find an estimate.

EMS (Express Mail Service)
Zone Zone1 Zone2  Zone3
Area Asia Oceania
Middle East
North America
Central America
Europe South America Africa
0.50kg $15.56 $22.22 $24.44 $26.67
0.60kg $17.11 $24.22 $26.67
$30.44
0.70kg $18.67 $26.22 $28.89
$34.22
0.80kg $20.22 $28.22 $31.11
$38.00
0.90kg $21.78 $30.22 $33.33
$41.78
1.00kg $23.33 $32.22 $35.56
$45.56
1.25kg $26.67 $36.67 $40.56
$54.44
1.50kg $30.00 $41.11 $45.56
$63.33
1.75kg $33.33 $45.56 $50.56
$72.22
2.00kg $36.67 $50.00 $55.56 $81.11

Calculate Delivery Times
Please use the information below to calculate delivery dates. Certain countries may require additional transit time for customs clearance. EMS is highly recommended for its tracking/tracing capabilities to ensure prompt and reliable delivery.

EMS (Express Mail Service)
  • Zone 1 (Asia)
    3 business days (from shipping date)
  • Zone 2 (Oceania, Middle East, North America, Central America, Europe)
    4 business days (from shipping date)
  • Zone 3 (South America, Africa)
    9 business days (from shipping date)

Shipping Status
After receiving your order, we will go through the following steps.
a : Preparing indicates that your order has been confirmed.
b : Processing means that your order is being processed.
c : Shipped indicates that your order was shipped that day. Delivery takes about 3 days to 2 weeks.

EMS Track & Trace
The Japan Post Service provides tracking service. Enter your EMS tracking number in the EMS Track & Trace box.
For packages in the US Postal system, you can track your package from here.

Return policy
Returns and exchanges will be accepted only if the following conditions have been met:
1. Visible damage has occurred to the product during shipping
2. The product has not been used or damaged after the date of delivery

The Super Analogue Stylus (SAS) is made-to-order and cannot be returned unless both conditions are met. Returns and exchanges for all other items will be at our sole discretion.

All JICO styli are subjected to a total inspection before shipping. They are guaranteed to meet our exacting standards, be free of manufacturing defects or flaws, and approved for exclusive use with their intended compatible cartridges. We will pay for return shipping if a product is returned as the result of our error or damaged during delivery. Shipping costs for all other returns will be the responsibility of the purchaser.

Please inspect your package immediately for signs of damage/mishandling and contact us within 14 days of delivery if you have received an item that has been damaged during delivery. Claims must be made within 14 days of delivery. There is NO WARRANTY period for any of our products. We only guarantee they will be inspected, approved before shipping, and delivered without damage.

Please note:
The styli in our web shop are not Original Equipment Manufacturer products.
These are brand-new, after market styli manufactured by ourselves.
Our styli are compatible with original cartridges however we manufacture styli according to our standards. Therefore the dimensions and specifications of our styli are not exactly the same as those of the OEM styli in every case.



00 history of JICO
02 Read What's others are saying
03 Frequently Asked Questions
04 neoSAS
05 Inside our styli
07 LUMINO DJ Series

Please note that the products listed on this site are not for sale in Japan

本サイトでご紹介している製品は海外モデルです。日本国内では販売しておりませんのでご了承ください。